Luis Hernandez

“A tutor of Spanish for over 7 years”
31 lessons
87% response rate
4 hrs response time

My tutoring approach

In my first session with a new student I always asses their ability with a Spanish test that I have devised. This then allows me to work at their level, tailor make the classes according to their ability and asses their progress. I always take into account the needs of the student and their aims; for example speaking and using holiday Spanish to understanding the Spanish Grammar.

Professional experience

Tutoring experience: 7+ years

At the moment I am self employed teaching and training people in the Spanish language. I have been teaching my native language (Spanish) for over 5 years and during that time I have attracted many adults and teenagers studying GCSE and A Level.

I worked for Bet365 as European Customer Account Team Leader. I started working for this company as a Customer Services Advisor and website translator and after a year as recognition of my hard word, dedication and commitment, I was promoted to the team leader position. My job involved translation and creation of the new Spanish products which involved excellent organizational marketing and promotional skills working within tight deadlines. During these 7 years I have been responsible for developing, building and training a team of 4 Spanish advisors to now a total of 25 (including native and non native speakers). I planned, trained, directed and organized my team on a daily basis following company procedures in order to ensure the high standards of quality services that the company required. My role also involved duty management shifts supporting 14 languages and up to 100 advisors during the shift in which I motivated and encouraged all staff to ensure an efficient and effective work force. I was also involved in translating legal documents and overseeing translation.

Qualifications

  • 2012 – 2013 Preparing to Teach in the Lifelong Learning Sector (PTLLS) At Stafford college
  • 2011 2012 Search Engine Optimisation course
  • 2001- July 2003 Degree in Business Management in Hospitality at Thames Valley University
  • September 2000 Spanish Bachillerato (level 3) in Humanities

Availability

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